Oliver Drake


Contact Us

The Oliver-Drake Company
11 Clinton Street
Morristown, NJ 07960
973-539-8292
 

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Common Questions

What should I do if I smell gas?
Can I increase the water pressure in my bathroom faucet?
What should I do to take care of my faucets and sinks?
Can I replace my two-handled faucet with a single-handle faucet?
What causes my kitchen sink and washing machine drains to clog?
Should I close and open the main water supply shutoff valve periodically?
Why do I hear a vibrating noise in my pipes?
What can I do about a sewer line blockage?
My pipes are frozen what should I do?
What should I do if a pipe bursts?
I keep running out of hot water, should I install a larger water heater?
What should I do if my garbage disposal stops working?
Why can't you quote me a repair price over the phone?


What should I do if I smell gas?

Open your windows, leave your house and call your local fire/emergency number.
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Can I increase the water pressure in my bathroom faucet?

First, check the emergency shutoff under your sink to make sure it’s fully open. If rubber washers or seals have begun to deteriorate, you’ll also lose water pressure so check those. Calcium and lime buildup will also cause low water pressure.  Back to Top


What should I do to take care of my faucets and sinks?

Even small drips can waste thousands of gallons of water, as much as 150 gallons a day! Be sure to check under sinks for moisture or small leaks, and always repair leaky faucets right away to avoid paying for wasted water, and also to avoid water damage to your fixtures and pipes. Remove and clean your faucet aerators annually to ensure an even flow of water. Make sure overflow holes on tubs and vanities are clear and open to prevent water damage to floors and ceilings.  Back to Top


Can I replace my two-handled faucet with a single-handle faucet?

Usually, faucet dimensions and sink openings are standard throughout the plumbing industry, so the answer is usually yes. There are a few exceptions, so check the size of the sink opening before you buy new fixtures.  Back to Top


What causes my kitchen sink and washing machine drains to clog?

In most homes, the kitchen and laundry drains are connected. When the lint from the laundry drains meet the grease buildup from soap and food products, a nearly solid substance is formed, causing blockage.
Using filters and strainers will help, but you’ll also need to get the drains snaked periodically as well.  Back to Top


Should I close and open the main water supply shutoff valve periodically?

Yes. You want to make sure they’re not stuck in the open position just when you have a water emergency! Do the same periodic check for the shutoff valves on your sinks, tubs, and toilets, too.  Back to Top


Why do I hear a vibrating noise in my pipes?

Noises can be fairly common in plumbing supply lines. If a washer in a faucet or valve is loose, you’ll hear it rattling or knocking. If the sound occurs when you open and close faucets rapidly, it generally means pipes are loose, and can be corrected by anchoring pips more securely. If it really bothers you, you can add air chambers at the end of long pipe runs. Their installation will probably require a plumbing professional.  Back to Top


What can I do about a sewer line blockage?

The main culprit is tree roots, and once they’ve blocked the line, there is very little you can do. A plumbing professional can snake the line to get it as clear as possible, and then use copper sulfide products to kill the remaining vegetation. But odds are the sewer line will most likely need to be replaced.  Back to Top


My pipes are frozen what should I do?

Never try to thaw a pipe with an open flame or torch. Oliver Drake has specialized equipment for the sole purpose of thawing frozen pipes. Frozen pipe calls receive special priority and are handled before any other non-emergency service call.  Back to Top


What should I do if a pipe bursts?

Homeowners should know where the main shut off to their water supply is located. In the event a pipe bursts, we recommend you turn off the closest shut off valve or your main water shut off valve until a professional can arrive. For your convenience, Oliver Drake technicians will label your main valve and instruct you how it works as a preventive measure.  Back to Top


I keep running out of hot water, should I install a larger water heater?


There are as many types of water heaters available as there are reasons why you may be running out of hot water. Before installing a larger heater, let a Oliver Drake technician analyze your water usage and inform you of the options available.  Back to Top


What should I do if my garbage disposal stops working?

Before calling a professional, be sure to try the reset switch located on the bottom of most disposals.  Back to Top


Why can't you quote me a repair price over the phone?

Several years ago, Oliver Drake moved from a time and material basis of pricing jobs to a straight forward pricing system. This new method of pricing has been well received since each technician works at a different pace and there are no extra charges at the end of the job. Our industry has been moving in this direction for some time and we subscribe to a national pricing system that has done extensive research on the plumbing service industry. This also allows us to inform our clients of their total costs before any work is performed.  Back to Top




  
11 Clinton St   |   Morristown NJ 07960   |   973-539-8292   |   Lic. #13VH06775700   |  Plumber's License Number 6721
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